Advanced Cyber Security Option. While we are happy to maintain your existing firewall and keep software patches up-to-date, we do recommend upgrading your plan to include our advanced threat detection and response cybersecurity solution.
Our data backup and retrieval service is second to none and we strongly recommend selecting this option. This backup services is setup to ensure all critical data is back-up and safely stored in multiple locations off site. This option is available in the diamond and platinum plans.
Whichever plan you select, each plan comes with the same promise of high quality, highly responsive service with an eye to rapid resolution of all support tickets. The only exception is the Platinum plan which offers preferred emergency weekend support.
- 8×5 Remote Support with 2 hour average and 4 hour maximum response time
- 8×5 Remote Monitoring
- Server patch management
- Backup and Antivirus monitoring
- Notifications of Critical Network Alerts
- 8×5 Remote Support with 2 hour average and 4 hour maximum response time
- Unlimited Remote Helpdesk Support
- Server patch management
- Backup and Antivirus monitoring
- Firewall monitoring and management
- Website and Domain Management
- Notifications of Critical Network Alerts